Shipping Policy

Effective Date:  March 8, 2025.

At EliteBinaa, we are committed to ensuring a smooth and efficient shopping experience for all our customers. Below is our shipping policy, designed to provide you with clear and concise information about how we handle orders and shipments:

  1. Order Processing:
    All orders are processed within 1-2 business days from the time of purchase. Orders are not shipped on weekends or holidays. You will receive an email notification once your order has been processed and shipped, along with tracking details.

  2. Shipping Methods:
    We offer a variety of shipping options to accommodate your needs. These include standard, expedited, and express shipping services for both domestic and international orders. Shipping charges are calculated at checkout based on your location and the shipping method selected.

  3. Domestic Shipping (U.S.):

    • Standard Shipping: Delivery within 5-7 business days.
    • Expedited Shipping: Delivery within 2-4 business days.
    • Express Shipping: Delivery within 1-2 business days (available for select regions).

  4. International Shipping:
    We also offer international shipping. Delivery times and fees vary based on your location. Please note that international orders may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient.

  5. Shipping Costs:
    Shipping costs are calculated at checkout based on your shipping address and the selected shipping method. We may offer promotional free shipping on specific orders or items, which will be clearly stated during the checkout process.

  6. Order Tracking:
    Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package until it arrives at your doorstep.

  7. Shipping Delays:
    While we strive to deliver all orders promptly, please be aware that shipping times may be impacted by factors such as weather, carrier delays, and high-demand periods (e.g., holidays). If you experience any delays, please contact our customer service team for assistance.

  8. Missing or Damaged Items:
    If your order is damaged during shipping or if any items are missing, please contact us within 7 days of receiving your package so we can resolve the issue. We may request photos of the damage to assist in processing your claim.

  9. Incorrect Shipping Address:
    Please ensure that the shipping address provided at checkout is correct. We are not responsible for orders shipped to incorrect or undeliverable addresses due to errors provided at the time of purchase.

If you have any questions regarding our shipping process, feel free to contact us at info@elitebinaa.com or call (970) 593-3192. We’re here to assist you every step of the way and ensure your shopping experience with EliteBinaa is seamless!